This Policy sets out what the categories of personal information That Sorted Life may collect from you when you use the Website as well as how That Sorted Life processes that personal information. 

If you have any questions about this Policy or do not agree with it, please contact That Sorted Life by clicking here before using the Website. That Sorted Life may amend this Policy from time to time, so you should check this page from time to time to ensure that you are aware of any changes that have been made. This Policy is effective from 1 September 2016. 

By using any part of the Website or providing personal information to That Sorted Life you consent to That Sorted Life processing your personal information as set out in this Policy. 



This Policy incorporates the following provisions (and their subordinate provisions) of the Terms by reference: 

  • How to Interpret These Terms;
  • Your privacy;
  • That Sorted Life may monitor your Electronic Communications; and
  • Documents and notices.

The provisions incorporated into this Policy from the Terms must be read as being applicable to this Policy, to the extent doing so does not materially change their meaning. To the extent the provisions of this Policy conflict with the Terms, the provisions of this Policy will prevail to the extent of the conflict. 

The defined terms in the Supplementary Glossary in the Policy have specific meanings in the context of this Policy and shall be interpreted in accordance with the principles set out in the Terms. 




In general, you may navigate the Website without directly providing That Sorted Life with any personal information. Any domain name information that That Sorted Life collects is not used to personally identify you but is instead aggregated to measure the number of visits, average time spent on the Website and the web pages viewed, amongst other aggregated statistical data. That Sorted Life uses this information to measure the use of the Website and to improve its content and user experience. However, additional services may be only available if That Sorted Life has certain information about you. 

That Sorted Life may collect the following personal information from you: 

  • Information about the Content and services you express an interest in when you use the Website;
  • Your name and contact information, including email address and personal and/or company details which you may submit to That Sorted Life when you interact with the Website;
  • Information about your location or similar location based information;
  • Information regarding your personal or professional interests, demographics, experiences with That Sorted Life’s services and contact preferences in order to provide you with further correspondence about That Sorted Life’s services.



That Sorted Life may implement systems designed to intercept and monitor your communications with That Sorted Life and/or That Sorted Life’s Associates, to the extent permissible by law in the course of the carrying on of business and for the purpose of monitoring or keeping records of direct and indirect communications. 



When you use the Website, That Sorted Life automatically receives and records information from your browser or mobile platform, including your location, IP address, cookie information, and the page you requested. This information is stored in That Sorted Life’s server logs. That Sorted Life only uses this data in aggregate form and That Sorted Life may provide this aggregate information to That Sorted Life’s Associates about how That Sorted Life’s customers, collectively, use the Website, so that That Sorted Life’s Associates may also understand how users make use of the Website. 



That Sorted Life uses cookies which are files that store information on your hard drive or browser. Cookies can be used to determine whether you have visited the Website before and make it easier for you to maintain your preferences on the Website, and by seeing how you use the Website, That Sorted Life can tailor the Website around your preferences and measure usability of the Website. You can, should you choose to, disable cookies in your browser and delete all cookies currently stored on your computer. You can find out how to do this by modifying your browser’s preferences appropriately. 



That Sorted Life is committed to ensuring that your information is kept secure. In order to prevent unauthorised access or disclosure That Sorted Life has put in place physical, technical and administrative measures to safeguard personal information That Sorted Life collects though the Website. That Sorted Life uses encryption when collecting or transferring sensitive personal information or other information. 



That Sorted Life may link to other websites which are not within its control. That Sorted Life will not be responsible for the protection of any personal information which you provide to 3rd Parties. You should exercise caution and view privacy statements applicable to 3rd Party Websites or services. 



That Sorted Life uses your personal information for the following reasons: 

  • To provide services you have requested and to notify you about important changes to the Website;
  • To respond to your inquiries and complaints or to process your requests in relation to your information;
  • To follow up on any inquiries and complaints as part of That Sorted Life’s customer care procedures;
  • To update That Sorted Life’s records about you and for the purpose of retaining records about you;
  • To communicate with you in the course of That Sorted Life’s ordinary business activities;
  • To improve That Sorted Life’s Content and services by making them easier to use and by providing access to certain sections of the Website;
  • To prevent or detect any unlawful activities; and
  • To evaluate the effectiveness of That Sorted Life’s marketing and for the purposes of research, training and statistical analysis in order to improve That Sorted Life’s services.

Should That Sorted Life request any personal information from you, That Sorted Life will furnish you with details on how the personal information you provide will be used. 

That Sorted Life may contact you by e-mail, phone or post for the purposes set out in this section. By submitting such information to That Sorted Life, you are deemed to have agreed to That Sorted Life contacting you using these methods of communication. That Sorted Life will continue to contact you using the methods you choose until you advise That Sorted Life in writing that you no longer wish to be contacted using such methods. Please note that you are required to accept at least one of the above methods as your chosen method of receipt of communication from That Sorted Life. 



That Sorted Life will not transfer, disclose, sell, distribute or lease your personal information to 3rd Parties other than on the following basis: 

  • Where That Sorted Life has your consent to do so for the purpose of providing a service to you;
  • Where it is required by That Sorted Life’s Associates who may, directly or indirectly, render certain services to That Sorted Life or to you or in undertaking activities linked to the operation of such services on That Sorted Life’s behalf; or
  • Where the disclosure is in compliance with legal and/or contractual requirements that That Sorted Life is subject to, including, but not limited to, intergovernmental agreements.

That Sorted Life will not pass your personal information to 3rd Parties (other than on the basis set out in this Policy and in accordance with appropriate disclosure requirements That Sorted Life may be subject to) without your consent. 



If you think that any personal information That Sorted Life holds about you is incorrect or incomplete, please contact That Sorted Life as soon as possible. That Sorted Life will take the necessary steps to ensure that your personal information is corrected and/or updated.